Welcome to The Solutions First Realty REO Department

We will deliver what you expect, when you expect, we promptly respond to all communications and minimize your work load by doing our job without hand holding we strive to achieve Sell your assets promptly at the highest & best price while minimizing your ability in the process.

Plan of Action: Listing Services
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Occupancy check

Initial drive-by inspection and occupancy status report will be completed within 24 hours of request.
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Eviction Assistance/Cash for Keys

If the property is found to be occupied, our department can initiate, oversee, and complete an eviction process under the supervision of local law enforcement, or offer and negotiate a Cash for Keys settlement.
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Arrange For Trash Removal, Cleaning and Lawn Care

Trash-out includes a thorough cleaning on interior/exterior plus initial yard maintenance. It will be handled by experienced REO contractors.
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Arrange to Winterize Property (when needed)

All REO’s are winterized between 10/1 and 4/15. We use qualified and experienced contractors to winterize.
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Discuss Potential Marketing Strategies/Positioning with Lender

We promise to create and provide you with the best marketing plan available. Including but not limited t immediate exposure, photograph the best property features, direct mail, e-mail, brokers and online exposure. We post our listings on numerous web sites including Realtor.com, Homes.com, Craigslists.com, and Homeseekers.com.
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Install Lock Box and For Sale Sign on Property

Install a professional sign in front of the home for maximum exposure. Install a combination and electronic lock boxes for easy showing by all cooperative sales agents and contractors access.
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Supervise Repairs and Advise When Completed

Our department supervise and inspect all approved repairs and improvements prior to payment.
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Update BPO as Requested

We provide an updated BPO to support any new pricing strategies.
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Pre-Qualified Potential Buyer's Ability to Secure Financing

We don’t like to waste our client’s valuable time. We will make sure potential buyers have the resources and motivation to close the deal.
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Property Re-Keying

Vacant properties will be re-keyed and secured within 24 hours of confirmation of vacancy.
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Complete Broker Price Opinion

Full interior BPO will be prepared by an experienced, licensed professional on REO’s standard form, Fannie Mae, Freddie Mac or on your company’s form. Our usual turnaround time is 12-48 hours.
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Initiate Utility

We understand and accept responsibility for establishing utilities and paying all vendors on a timely basis.
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Suggest Appropriate Repairs and/or Renovations

Repairs can be as simple as a broken window, or as complex of structural and geological damages. Permits will be obtained when necessary.
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Obtain Bids for Repair or Renovation

Our office has an extensive list of accredited vendors to do property repairs, lock-change, yard maintenance, trash-outs, rehabs, etc. All bids are always personally ordered by our agents.
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Place in Regional MLS & Provide Written Verification

The property will be listed for sale and placed into two local MLS services within 24 hours of receipt of the executed agreement.
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Follow-Up all showings for buyer feedback

We immediately follow up with every agent that shows the property and advise you of their buyer’s comments and any recommendations received that will increase the marketability.
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Monitor Home for Security, Cleanliness and Lawn Care and Complete Status Reports

We regularly check your REO properties and provide you with a full REO Status Report each month or as required.
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Handle All Emergency Repairs or Situation

Our department has two full time rapid response vehicles with two-way radio communications ready for any emergencies or requests.
Plan of Action: Sale and Closing Services
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Advise REO Department of All Offers

Every offer received will be carefully reviewed and presented for your consideration.
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Inform Lender of Appraisal Requirements

Our staff contains professional real estate appraisers who will coordinate and supervise the appraisal process to ensure the proper value.
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Report any Problems Immediately

It is our commitment to maintain a high level of communication with our clients. We will inform you immediately of any problems during the transaction.
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Review HUD-1

In order to provide you with the best representation possible, all of the legal aspects of your closing will be handled by our network of state licensed and insured attorneys.
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Arrange for and Monitor Loan Processing

We oversee the loan approval process to be sure your transaction closes on time.
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Monitor All Contingencies in Agreement

We monitor the status and satisfaction of all contract contingencies and assist you in any further negotiations with the buyer.

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Advise REO Department When Closing is Scheduled

We schedule and coordinate the closing process with clients, attorneys and escrow officers to ensure a smooth and seamless transaction.
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